Incidents | ServerMY Incidents reported on status page for ServerMY https://status.server.my/ https://d1lppblt9t2x15.cloudfront.net/logos/8b10f4e4e6b1a0f9a7aaec80b5154944.png Incidents | ServerMY https://status.server.my/ en cpsg1.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 07:55:18 +0000 https://status.server.my/#0c35c979e557ae9054c74307d16919a5a31b4c2923d9ddceb3b0886af297a068 cpsg1.controlpanel.my recovered sgp.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 07:02:59 +0000 https://status.server.my/#1f6fa7f94ba9f3e2f804d82836de4a4d90829fa897294156cc45cb8325c03c50 sgp.controlpanel.my recovered da2.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 06:18:45 +0000 https://status.server.my/#f7205e8c2cc9157b1efb2401d7631bf1d720a2b419eec22b2a54b8c98f7c29d4 da2.controlpanel.my recovered da3.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 06:10:55 +0000 https://status.server.my/#de36c292c2e4c4f76a1a0afcdc8319432f64af4c6ba67adff0aea2d59997a737 da3.controlpanel.my recovered da4.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 05:08:15 +0000 https://status.server.my/#b12ae03e2335831d10e8013b4f1c88ba4f9c2e67f2fc60d762d8daf05d457302 da4.controlpanel.my recovered da1.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 04:57:18 +0000 https://status.server.my/#30525404b33a2f9b2b8f5f94ef284bb31b542c72a5d8faa1477300c2493a3901 da1.controlpanel.my recovered da1.controlpanel.my went down https://status.server.my/ Tue, 14 Apr 2026 04:45:28 +0000 https://status.server.my/#30525404b33a2f9b2b8f5f94ef284bb31b542c72a5d8faa1477300c2493a3901 da1.controlpanel.my went down dasg.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 04:32:38 +0000 https://status.server.my/#b4754ab60ad0f312df49c47f8ee68b6aaa71c10794bb17ac130b670dce14a09f dasg.controlpanel.my recovered sgp.controlpanel.my went down https://status.server.my/ Tue, 14 Apr 2026 04:20:34 +0000 https://status.server.my/#1f6fa7f94ba9f3e2f804d82836de4a4d90829fa897294156cc45cb8325c03c50 sgp.controlpanel.my went down da1.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 04:18:46 +0000 https://status.server.my/#cc8aeebc01b8f35707a350723e744e4d6526e6a09b66335508ddb72039cf3f1f da1.controlpanel.my recovered sgp.controlpanel.my recovered https://status.server.my/ Tue, 14 Apr 2026 04:17:37 +0000 https://status.server.my/#33051edfb20ad8beb38175cf601be32515a56f8ccf8b4ebc7afb6035cd2d4470 sgp.controlpanel.my recovered da1.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 18:19:26 +0000 https://status.server.my/#cc8aeebc01b8f35707a350723e744e4d6526e6a09b66335508ddb72039cf3f1f da1.controlpanel.my went down da2.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 18:15:59 +0000 https://status.server.my/#f7205e8c2cc9157b1efb2401d7631bf1d720a2b419eec22b2a54b8c98f7c29d4 da2.controlpanel.my went down dasg.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 18:11:34 +0000 https://status.server.my/#b4754ab60ad0f312df49c47f8ee68b6aaa71c10794bb17ac130b670dce14a09f dasg.controlpanel.my went down da3.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 18:11:08 +0000 https://status.server.my/#de36c292c2e4c4f76a1a0afcdc8319432f64af4c6ba67adff0aea2d59997a737 da3.controlpanel.my went down dasg.controlpanel.my recovered https://status.server.my/ Mon, 13 Apr 2026 18:08:41 +0000 https://status.server.my/#99da29cef48f5de3ce6bed1aba00c6ce9bbfeb221383d9c5d6fda4b1b0cbeb62 dasg.controlpanel.my recovered da4.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 18:05:14 +0000 https://status.server.my/#b12ae03e2335831d10e8013b4f1c88ba4f9c2e67f2fc60d762d8daf05d457302 da4.controlpanel.my went down sgp.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 18:00:48 +0000 https://status.server.my/#33051edfb20ad8beb38175cf601be32515a56f8ccf8b4ebc7afb6035cd2d4470 sgp.controlpanel.my went down sgp.controlpanel.my recovered https://status.server.my/ Mon, 13 Apr 2026 17:59:28 +0000 https://status.server.my/#c3485a39b20772122abb7075f22853cf5c44ade7ba1c9c88fa35442aa6fc5523 sgp.controlpanel.my recovered dasg.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 17:56:31 +0000 https://status.server.my/#99da29cef48f5de3ce6bed1aba00c6ce9bbfeb221383d9c5d6fda4b1b0cbeb62 dasg.controlpanel.my went down sgp.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 17:48:13 +0000 https://status.server.my/#c3485a39b20772122abb7075f22853cf5c44ade7ba1c9c88fa35442aa6fc5523 sgp.controlpanel.my went down cpsg1.controlpanel.my went down https://status.server.my/ Mon, 13 Apr 2026 17:41:01 +0000 https://status.server.my/#0c35c979e557ae9054c74307d16919a5a31b4c2923d9ddceb3b0886af297a068 cpsg1.controlpanel.my went down cpsg1.controlpanel.my recovered https://status.server.my/ Tue, 07 Apr 2026 02:23:07 +0000 https://status.server.my/#4f0b6eb37f90251efa272ac0f7d8dd1bbb66137ccecf5a366bb852fb2485dcb4 cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Tue, 07 Apr 2026 02:04:10 +0000 https://status.server.my/#4f0b6eb37f90251efa272ac0f7d8dd1bbb66137ccecf5a366bb852fb2485dcb4 cpsg1.controlpanel.my went down License Server recovered https://status.server.my/ Thu, 02 Apr 2026 09:21:42 +0000 https://status.server.my/#6197813793aea4e6403b38426704af1a25ec4c0d153485fa995666caee6e8de3 License Server recovered License Server went down https://status.server.my/ Thu, 02 Apr 2026 09:08:29 +0000 https://status.server.my/#6197813793aea4e6403b38426704af1a25ec4c0d153485fa995666caee6e8de3 License Server went down License Server recovered https://status.server.my/ Thu, 02 Apr 2026 07:26:38 +0000 https://status.server.my/#4d4bf0e22b848a6034b466d929056400efb73c076ec23af7e564f721aec6ef86 License Server recovered License Server went down https://status.server.my/ Thu, 02 Apr 2026 06:46:47 +0000 https://status.server.my/#4d4bf0e22b848a6034b466d929056400efb73c076ec23af7e564f721aec6ef86 License Server went down cpsg1.controlpanel.my recovered https://status.server.my/ Tue, 31 Mar 2026 07:10:13 +0000 https://status.server.my/#91895ffa6b47c9b680f23df7d856e3bfa314762f4931e039d825008c40ea4c5c cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Tue, 31 Mar 2026 06:11:15 +0000 https://status.server.my/#91895ffa6b47c9b680f23df7d856e3bfa314762f4931e039d825008c40ea4c5c cpsg1.controlpanel.my went down cpsg1.controlpanel.my recovered https://status.server.my/ Sat, 28 Mar 2026 12:32:11 +0000 https://status.server.my/#8bf1bf59fe126ec5d75bf994ac8c13b54db2e6e477ba78687f8d04917a0a6058 cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Sat, 28 Mar 2026 12:12:12 +0000 https://status.server.my/#8bf1bf59fe126ec5d75bf994ac8c13b54db2e6e477ba78687f8d04917a0a6058 cpsg1.controlpanel.my went down cpsg1.controlpanel.my recovered https://status.server.my/ Thu, 26 Mar 2026 12:01:13 +0000 https://status.server.my/#905311186189a740bf6b2e7b6932b1cfb5f4a5fa619e9bf6a332c7bfb7c43cb7 cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Thu, 26 Mar 2026 11:18:15 +0000 https://status.server.my/#905311186189a740bf6b2e7b6932b1cfb5f4a5fa619e9bf6a332c7bfb7c43cb7 cpsg1.controlpanel.my went down cpsg1.controlpanel.my recovered https://status.server.my/ Tue, 24 Mar 2026 04:58:27 +0000 https://status.server.my/#08c5d32bb50913fd90c7ab642d42507dfd18a43a4b61c4cf601ba3f9dfea3859 cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Tue, 24 Mar 2026 04:47:09 +0000 https://status.server.my/#08c5d32bb50913fd90c7ab642d42507dfd18a43a4b61c4cf601ba3f9dfea3859 cpsg1.controlpanel.my went down ServerMY Website recovered https://status.server.my/ Mon, 23 Mar 2026 14:29:40 +0000 https://status.server.my/#9cc0e00cd507c5368e81a41cc5c0e8cb0a8acb0c8450b0fb840561bd89f15cce ServerMY Website recovered ServerMY Website went down https://status.server.my/ Mon, 23 Mar 2026 14:20:15 +0000 https://status.server.my/#9cc0e00cd507c5368e81a41cc5c0e8cb0a8acb0c8450b0fb840561bd89f15cce ServerMY Website went down cpsg1.controlpanel.my recovered https://status.server.my/ Sun, 22 Mar 2026 03:49:19 +0000 https://status.server.my/#9acca092ff4951a13ca16598213bc42676681dd9ab98b07a31b1b01b216705ad cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Sun, 22 Mar 2026 02:54:12 +0000 https://status.server.my/#9acca092ff4951a13ca16598213bc42676681dd9ab98b07a31b1b01b216705ad cpsg1.controlpanel.my went down cpsg1.controlpanel.my recovered https://status.server.my/ Fri, 20 Mar 2026 14:12:02 +0000 https://status.server.my/#9742c8e547663c9b4401ea6ee4b88f1578139be9a8c3377511f6b99b36514cd6 cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Fri, 20 Mar 2026 14:02:09 +0000 https://status.server.my/#9742c8e547663c9b4401ea6ee4b88f1578139be9a8c3377511f6b99b36514cd6 cpsg1.controlpanel.my went down Network Maintenance SGP/JH1 Server https://status.server.my/incident/700807 Tue, 05 Aug 2025 14:00:00 -0000 https://status.server.my/incident/700807#a6399602bf08e0867e3c32b4186e6e7fa95738c490d7b7bc9ec58e97adb77484 One of our upstream providers will be performing critical updates that will affect our network backhaul. As a result, a network service outage lasting approximately 60-120 minutes is expected during the maintenance window. DirectAdmin Server Upcoming Maintenance https://status.server.my/incident/602398 Sat, 14 Jun 2025 07:00:00 -0000 https://status.server.my/incident/602398#b6dfa1752683ff5f14afc5c97be783bed029ba3f32817f79efa55cf51286d479 We will be performing critical OS upgrades and addressing MariaDB performance and node stability issues. This maintenance helps us ensure a secure, stable, and high-performance hosting environment. - **Start: Sat, Jun 14 2025 ⎯ 03:00 PM** - **End: Sat, Jun 14 2025 ⎯ 06:30 PM** Note: We expect the actual downtime to be around 1 hour sometime within this window. Please plan any critical deployments or processes around this window. If you have questions, simply open a support ticket on our portal. We appreciate your patience as we enhance our platform’s performance and reliability. Network Outage sgp.controlpanel.my https://status.server.my/incident/540690 Sun, 06 Apr 2025 09:00:00 -0000 https://status.server.my/incident/540690#1b1632629fbefa636ae4f25e22b682306d166ecc91e69dcbb34d97816f2d1622 We can confirm that the service is fully restored and back online. All previously identified network issues have been resolved, and the service is now functioning normally. If you experience any further difficulties, please don’t hesitate to reach out to our support team. Network Outage sgp.controlpanel.my https://status.server.my/incident/540690 Sun, 06 Apr 2025 08:10:00 -0000 https://status.server.my/incident/540690#ed185e3aeeb3dc56fb69245e4492bb79f0673d941fe524b5cece66d05a00e2b7 Update: network restoration and mitigation plan has been implemented. The service should be back in next 10 - 15 minutes. Network Outage sgp.controlpanel.my https://status.server.my/incident/540690 Sun, 06 Apr 2025 07:50:00 -0000 https://status.server.my/incident/540690#dafbc35fbb029b8496e9e3aee7ebf54b0080bc717c0bbb98a9d5daba0c363239 We are currently aware of an outage that is impacting our Johor, MY and Singapore PoPs. The problem is related to our upstream provider in Singapore. They are working on resolving the problem. We will inform you of further updates through email. At the moment, we do not have an ETA for restoration Network Maintenance Backup and DNS https://status.server.my/incident/393839 Fri, 05 Jul 2024 02:30:00 -0000 https://status.server.my/incident/393839#55adc0d065833c8697421fb126ade58a3c84199d1cbe64696bebf179f081278a We would like to inform you that we will be conducting network maintenance this Thursday, July 4th, between 6 PM and midnight EST . The server will be inaccessible for 2 hours or less within that time window. We are replacing the old switches in our server rack to ensure all switches are from the same vendor, which will enable extra features and improve performance. Thanks, Upcoming SGP Server Maintenance https://status.server.my/incident/301603 Sun, 17 Dec 2023 15:00:00 -0000 https://status.server.my/incident/301603#6c3f60cf6e4d1369f092f59a183e482b900976ab4238d68954280a92ad852b2a This notice is to let our users know that we have planned downtime from 11:00PM to 12:40AM - 17/12/2023. This is due to we need to reboot our server to upgrade some of the resources. Please keep in mind that all data should stay intact. It is just a hardware upgrade, and it should be done in a short period. Thank you. Support TeaM | ServerMY Hardware Upgrades on DA1-DA4 Servers https://status.server.my/incident/266681 Sat, 23 Sep 2023 19:00:00 -0000 https://status.server.my/incident/266681#5183987b0b162419c7323b3f7ed1cc6d3fb1120314f3a6e91f44231e848afb4c We will be taking each DirectAdmin node (4 nodes) offline individually to perform these necessary upgrades. Each node will be equipped with a new Ryzen 7900 processor and additional x2 RAM (128GB). This upgrade is expected to almost double the performance of our current nodes, and in some instances, the improvement could be even higher. Summary of the downtime shows below: Date: 24/09/2023 (Sunday) Time: 03:00 - 06:00 (GMT +8) Server Affected: - da1.controlpanel.my - da2.controlpanel.my - da3.controlpanel.my - da4.controlpanel.my The downtime for each node is expected to last between 1 to 2 hours, contingent on transfer times. We anticipate that all upgrades will be completed by 6:00 AM, the same day. During this period, your access to the servers may be interrupted. We understand that this may cause some inconvenience, and we are committed to making this transition as smooth as possible. DA1 - DA4 Server Upgrade https://status.server.my/incident/244953 Sat, 12 Aug 2023 10:45:00 -0000 https://status.server.my/incident/244953#d94fa44794a33748129632f82f007d22d6add55b9ae87a45eb190fb79ba0c9ae Our server currently ongoing server maintenance. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 08:08:00 -0000 https://status.server.my/incident/186616#113589c9ea4b2858dcc8b6ec2940187a43297ccde9093af139a29a7ac53fb924 DA1, DA2 and DA3 has been recovered. We manage to mitigate the attack at the moment. It's a bit confusing from our side since we've blocked and banned the users that abuse our service, but the attack seems to have not stopped. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 07:55:00 -0000 https://status.server.my/incident/186616#3f99fdce42f061fa6c93f50b30074d10b2da8cc5561e513ad486edf7f326a977 We received multiple DDoS attacks from our server at the moment. We've our teams to take the action of these issues. Please stay tuned for the update. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 05:52:00 -0000 https://status.server.my/incident/186616#fd32e954b7a10bfc02e5aef369f0762eee4a2e751be4ab15291b700f6a64ac62 The issues are now resolved. We've updated our server accordingly. Please be expected to continue using service as usual within a few minutes from now. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 04:45:00 -0000 https://status.server.my/incident/186616#4f624362de5a4317e0d4f8641a1c2beba6f9e56291e7a0ef0368d9b56ab9f030 We've managed to identify the user and notice that user has caused massive DDoS attack on our server. We will mitigate the user to stable our connection. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 03:42:00 -0000 https://status.server.my/incident/186616#b6069b532e06ebcfa5f2a31cd12729babdc0c0ed87142c913b0554134cd155f3 Our initial investigation has found that the issue was caused by an abusive user overloading our server. Our team is actively working to resolve the issue and restore normal connection speeds as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience while we work to resolve the situation. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 03:33:00 -0000 https://status.server.my/incident/186616#7cbaa5e1a13c10216ac97c2cdaa4587262a663770fa5da13fe63cc5b2adddbf8 We would like to inform you that our team is currently investigating an issue with the slow connection on ports 443 and 80. We apologize for any inconvenience this may cause and are working diligently to resolve the issue as soon as possible. In the meantime, please bear with us as we work to resolve the issue. We will keep you updated on any developments and provide you with a resolution as soon as it becomes available. If you have any further questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding and patience. Regards, Support TeaM ServerMY - Leading web Service Provider. ServerMY Scheduled Maintenance https://status.server.my/incident/183793 Sat, 11 Mar 2023 01:00:00 -0000 https://status.server.my/incident/183793#bf969a2696fca2440e1b9e0f91431885f9ebec37fcf69e7285b05128f64da0fe We have planned maintenance on our portal and main website, users should not be worried since it will not affect our service, it is just our portal and main site. DirectAdmin Server IP Migration https://status.server.my/incident/180552 Sun, 05 Mar 2023 02:00:00 -0000 https://status.server.my/incident/180552#53f7dfd1ff33b0d7b7498729e9a3d416c687bf0687e89146ac66d066edc35542 The purpose of this migration is to enhance our security and enable new features that will provide an improved user experience. During the migration, users who are using our nameserver will experience the migration automatically, and there is no action required from them. However, users who have not pointed their nameserver to our nameserver will need to manually update their IP on their DNS service provider. This will ensure that your services are not interrupted during the migration process. We apologize for any inconvenience that this may cause and thank you for your understanding and cooperation. If you have any questions or concerns, please feel free to contact our support team. Network Issues Detected on our LV Datacenter https://status.server.my/incident/171842 Sun, 05 Feb 2023 10:02:00 -0000 https://status.server.my/incident/171842#b02edff81202eb3757437731b67665dc6f228a10148c34ad14c0a3e588612c3e We can confirm now that all of our service should be back as usual. We're really sorry for any inconvenience we had caused, please reach our team via our portal if there is any question or issue. Network Issues Detected on our LV Datacenter https://status.server.my/incident/171842 Sun, 05 Feb 2023 09:30:00 -0000 https://status.server.my/incident/171842#67915053b315b85100f2d0aa5489a65136db93d93dfb06fcb32ce3d62487de37 We managed to stable back our server and restore our connection. Services should be back within a few minutes. Please reach our team on our portal if you are still experiencing any issues accessing your service. Network Issues Detected on our LV Datacenter https://status.server.my/incident/171842 Sun, 05 Feb 2023 08:58:00 -0000 https://status.server.my/incident/171842#bffb02d0ce1c6a9e1b66e745a94c786b3d228871d0f04ce9436d45294f381846 We're currently experiencing network issues on our Las Vegas server. We're receiving a large amount of BGP packets flooding our server. Our technical team is currently working closely to resolve the issues. Updates will be provided from time to time. Portal maintenance https://status.server.my/incident/141266 Sun, 04 Dec 2022 18:00:00 -0000 https://status.server.my/incident/141266#1ee05f1f18e613e3462cc7637881cbf3929389b0d16fb381ef747e71f86cbcb7 Maintenance completed Portal maintenance https://status.server.my/incident/141266 Sun, 04 Dec 2022 15:00:00 -0000 https://status.server.my/incident/141266#736ed4e0bb35a43c25ac3a52719ae0d97dd1ae58efaa7a9e6acb3492943b1aec Our portal will be migrated to new server on 04/12/2022 11:00PM to 2:00AM 05/12/2022, You may not able to access to our portal during the time period mention. This is just our portal maintenance all of your service should not be affected. During that time, if you required to login into your services control panel you can directly login using the URL provided during the first time your account setup. Thank you