Incidents | ServerMY Incidents reported on status page for ServerMY https://status.server.my/ https://d1lppblt9t2x15.cloudfront.net/logos/8b10f4e4e6b1a0f9a7aaec80b5154944.png Incidents | ServerMY https://status.server.my/ en cpsg1.controlpanel.my recovered https://status.server.my/ Tue, 11 Aug 2026 14:06:20 +0000 https://status.server.my/#dd78c25dc867d7239da7f18b537052392ae3d24ffa025bc17a9e6442a9d9f0e8 cpsg1.controlpanel.my recovered cpsg1.controlpanel.my went down https://status.server.my/ Tue, 11 Aug 2026 13:52:08 +0000 https://status.server.my/#dd78c25dc867d7239da7f18b537052392ae3d24ffa025bc17a9e6442a9d9f0e8 cpsg1.controlpanel.my went down DNS Cluster Server recovered https://status.server.my/ Mon, 10 Aug 2026 20:12:33 +0000 https://status.server.my/#ff6e0d117675695c4b37d3c6a2650b934d7fcd91bbc4c828d69c413b18bd3b80 DNS Cluster Server recovered 1st Backup Server recovered https://status.server.my/ Mon, 10 Aug 2026 20:09:08 +0000 https://status.server.my/#f0ada2164d93ee2d8e5771e0a825e9c41a704607da39d08885d0e4ea4d3cb893 1st Backup Server recovered DNS Cluster Server went down https://status.server.my/ Mon, 10 Aug 2026 14:35:22 +0000 https://status.server.my/#ff6e0d117675695c4b37d3c6a2650b934d7fcd91bbc4c828d69c413b18bd3b80 DNS Cluster Server went down 1st Backup Server went down https://status.server.my/ Mon, 10 Aug 2026 14:35:22 +0000 https://status.server.my/#f0ada2164d93ee2d8e5771e0a825e9c41a704607da39d08885d0e4ea4d3cb893 1st Backup Server went down DNS Cluster Server recovered https://status.server.my/ Thu, 06 Aug 2026 22:02:35 +0000 https://status.server.my/#9e55d2bb904e62dbecab06c17e792d6bcaf0be4753eea69b9cde55897b5d5e7a DNS Cluster Server recovered 1st Backup Server recovered https://status.server.my/ Thu, 06 Aug 2026 21:59:22 +0000 https://status.server.my/#c70dd3fb7e36705ae3e3a3aeb937af294740ae7f2b249d53f2aadb8d1c50917c 1st Backup Server recovered DNS Cluster Server went down https://status.server.my/ Thu, 06 Aug 2026 16:12:25 +0000 https://status.server.my/#9e55d2bb904e62dbecab06c17e792d6bcaf0be4753eea69b9cde55897b5d5e7a DNS Cluster Server went down 1st Backup Server went down https://status.server.my/ Thu, 06 Aug 2026 16:12:20 +0000 https://status.server.my/#c70dd3fb7e36705ae3e3a3aeb937af294740ae7f2b249d53f2aadb8d1c50917c 1st Backup Server went down DirectAdmin Backup Server recovered https://status.server.my/ Tue, 04 Aug 2026 21:26:31 +0000 https://status.server.my/#fcbf2c597512575cfa5ee5e18e1c590785623f597c184444d19227dc281ed3aa DirectAdmin Backup Server recovered DirectAdmin Backup Server went down https://status.server.my/ Tue, 04 Aug 2026 21:11:27 +0000 https://status.server.my/#fcbf2c597512575cfa5ee5e18e1c590785623f597c184444d19227dc281ed3aa DirectAdmin Backup Server went down License Server recovered https://status.server.my/ Mon, 03 Aug 2026 16:16:28 +0000 https://status.server.my/#df2e49298d46d9f7326f0de986906b466ca3736043124849885f6bd158233e6f License Server recovered License Server went down https://status.server.my/ Mon, 03 Aug 2026 16:03:23 +0000 https://status.server.my/#df2e49298d46d9f7326f0de986906b466ca3736043124849885f6bd158233e6f License Server went down License Server recovered https://status.server.my/ Mon, 03 Aug 2026 14:01:28 +0000 https://status.server.my/#c0ca39cc63a9a1209202da4e4ac096569220a7329e0a2e03b841976b2766bc30 License Server recovered License Server went down https://status.server.my/ Mon, 03 Aug 2026 12:42:20 +0000 https://status.server.my/#c0ca39cc63a9a1209202da4e4ac096569220a7329e0a2e03b841976b2766bc30 License Server went down License Server recovered https://status.server.my/ Mon, 03 Aug 2026 08:42:07 +0000 https://status.server.my/#a54ddf6b7face7e91700e323f78422b314f5e68773dd17b0ea16aebeb6a78320 License Server recovered License Server went down https://status.server.my/ Mon, 03 Aug 2026 05:11:51 +0000 https://status.server.my/#a54ddf6b7face7e91700e323f78422b314f5e68773dd17b0ea16aebeb6a78320 License Server went down da3.controlpanel.my recovered https://status.server.my/ Sun, 02 Aug 2026 11:17:06 +0000 https://status.server.my/#de9396e89dd0d64cb8c506184425b1b0fdf55cd78e9cc5271da7c3d08bae35bf da3.controlpanel.my recovered da1.controlpanel.my recovered https://status.server.my/ Sun, 02 Aug 2026 11:17:00 +0000 https://status.server.my/#6e5818db89e7aa0fefeb2720527fcd9619039d49d7dca3739348805fe9a305bd da1.controlpanel.my recovered da4.controlpanel.my recovered https://status.server.my/ Sun, 02 Aug 2026 11:16:47 +0000 https://status.server.my/#8ff4ac80b0a58eedf4f3eb51bfcd560af0e2df51473e3955559c1575365644bd da4.controlpanel.my recovered da2.controlpanel.my recovered https://status.server.my/ Sun, 02 Aug 2026 11:16:45 +0000 https://status.server.my/#96391bd9d731548f1d164452bf3dc8512d2a16af7c5ae7759d20c14befb4f84a da2.controlpanel.my recovered da2.controlpanel.my went down https://status.server.my/ Sun, 02 Aug 2026 10:59:46 +0000 https://status.server.my/#96391bd9d731548f1d164452bf3dc8512d2a16af7c5ae7759d20c14befb4f84a da2.controlpanel.my went down da4.controlpanel.my went down https://status.server.my/ Sun, 02 Aug 2026 10:59:28 +0000 https://status.server.my/#8ff4ac80b0a58eedf4f3eb51bfcd560af0e2df51473e3955559c1575365644bd da4.controlpanel.my went down da3.controlpanel.my went down https://status.server.my/ Sun, 02 Aug 2026 10:59:28 +0000 https://status.server.my/#de9396e89dd0d64cb8c506184425b1b0fdf55cd78e9cc5271da7c3d08bae35bf da3.controlpanel.my went down da1.controlpanel.my went down https://status.server.my/ Sun, 02 Aug 2026 10:59:18 +0000 https://status.server.my/#6e5818db89e7aa0fefeb2720527fcd9619039d49d7dca3739348805fe9a305bd da1.controlpanel.my went down License Server recovered https://status.server.my/ Mon, 27 Jul 2026 23:22:00 +0000 https://status.server.my/#205354963f24611245d1db62cd2b5fe2713cb07a265609104bd1fc0f9fbdd868 License Server recovered License Server went down https://status.server.my/ Mon, 27 Jul 2026 23:13:20 +0000 https://status.server.my/#205354963f24611245d1db62cd2b5fe2713cb07a265609104bd1fc0f9fbdd868 License Server went down License Server recovered https://status.server.my/ Mon, 27 Jul 2026 23:07:39 +0000 https://status.server.my/#73870740199b6249c4aeae3c0aac652d9b2d811476e38eb2e9dba34ae51ed9bf License Server recovered License Server went down https://status.server.my/ Mon, 27 Jul 2026 22:27:20 +0000 https://status.server.my/#73870740199b6249c4aeae3c0aac652d9b2d811476e38eb2e9dba34ae51ed9bf License Server went down License Server recovered https://status.server.my/ Mon, 27 Jul 2026 21:32:19 +0000 https://status.server.my/#a355089dc1773f4f3edffc9304a9eba8851ce25686b55b35783bb9e5fb9a707d License Server recovered License Server went down https://status.server.my/ Mon, 27 Jul 2026 21:02:21 +0000 https://status.server.my/#a355089dc1773f4f3edffc9304a9eba8851ce25686b55b35783bb9e5fb9a707d License Server went down da1.controlpanel.my recovered https://status.server.my/ Fri, 24 Jul 2026 00:42:54 +0000 https://status.server.my/#756e693bf7f5db04937a3869efd4494c4b503b92d84f4e996516b9c7b43f6fff da1.controlpanel.my recovered da3.controlpanel.my recovered https://status.server.my/ Fri, 24 Jul 2026 00:41:02 +0000 https://status.server.my/#9c1a2115a0146210d3a9066954f929a0367de6a549324e174df4cb59cf8a968f da3.controlpanel.my recovered da4.controlpanel.my recovered https://status.server.my/ Fri, 24 Jul 2026 00:40:22 +0000 https://status.server.my/#72823357734b870d6b54b3426f31dd9abce4d63f5b3e3d9eeb3183e9ee5c3445 da4.controlpanel.my recovered da2.controlpanel.my recovered https://status.server.my/ Fri, 24 Jul 2026 00:39:59 +0000 https://status.server.my/#ef353fd9e6cc143a4189f2f8c5d15caa123437688e4bb2071052d95062358076 da2.controlpanel.my recovered da3.controlpanel.my went down https://status.server.my/ Fri, 24 Jul 2026 00:33:24 +0000 https://status.server.my/#9c1a2115a0146210d3a9066954f929a0367de6a549324e174df4cb59cf8a968f da3.controlpanel.my went down da2.controlpanel.my went down https://status.server.my/ Fri, 24 Jul 2026 00:33:13 +0000 https://status.server.my/#ef353fd9e6cc143a4189f2f8c5d15caa123437688e4bb2071052d95062358076 da2.controlpanel.my went down da1.controlpanel.my went down https://status.server.my/ Fri, 24 Jul 2026 00:33:10 +0000 https://status.server.my/#756e693bf7f5db04937a3869efd4494c4b503b92d84f4e996516b9c7b43f6fff da1.controlpanel.my went down da4.controlpanel.my went down https://status.server.my/ Fri, 24 Jul 2026 00:33:03 +0000 https://status.server.my/#72823357734b870d6b54b3426f31dd9abce4d63f5b3e3d9eeb3183e9ee5c3445 da4.controlpanel.my went down Network Maintenance SGP/JH1 Server https://status.server.my/incident/700807 Tue, 05 Aug 2025 14:00:00 -0000 https://status.server.my/incident/700807#a6399602bf08e0867e3c32b4186e6e7fa95738c490d7b7bc9ec58e97adb77484 One of our upstream providers will be performing critical updates that will affect our network backhaul. As a result, a network service outage lasting approximately 60-120 minutes is expected during the maintenance window. DirectAdmin Server Upcoming Maintenance https://status.server.my/incident/602398 Sat, 14 Jun 2025 07:00:00 -0000 https://status.server.my/incident/602398#b6dfa1752683ff5f14afc5c97be783bed029ba3f32817f79efa55cf51286d479 We will be performing critical OS upgrades and addressing MariaDB performance and node stability issues. This maintenance helps us ensure a secure, stable, and high-performance hosting environment. - **Start: Sat, Jun 14 2025 ⎯ 03:00 PM** - **End: Sat, Jun 14 2025 ⎯ 06:30 PM** Note: We expect the actual downtime to be around 1 hour sometime within this window. Please plan any critical deployments or processes around this window. If you have questions, simply open a support ticket on our portal. We appreciate your patience as we enhance our platform’s performance and reliability. Network Outage sgp.controlpanel.my https://status.server.my/incident/540690 Sun, 06 Apr 2025 09:00:00 -0000 https://status.server.my/incident/540690#1b1632629fbefa636ae4f25e22b682306d166ecc91e69dcbb34d97816f2d1622 We can confirm that the service is fully restored and back online. All previously identified network issues have been resolved, and the service is now functioning normally. If you experience any further difficulties, please don’t hesitate to reach out to our support team. Network Outage sgp.controlpanel.my https://status.server.my/incident/540690 Sun, 06 Apr 2025 08:10:00 -0000 https://status.server.my/incident/540690#ed185e3aeeb3dc56fb69245e4492bb79f0673d941fe524b5cece66d05a00e2b7 Update: network restoration and mitigation plan has been implemented. The service should be back in next 10 - 15 minutes. Network Outage sgp.controlpanel.my https://status.server.my/incident/540690 Sun, 06 Apr 2025 07:50:00 -0000 https://status.server.my/incident/540690#dafbc35fbb029b8496e9e3aee7ebf54b0080bc717c0bbb98a9d5daba0c363239 We are currently aware of an outage that is impacting our Johor, MY and Singapore PoPs. The problem is related to our upstream provider in Singapore. They are working on resolving the problem. We will inform you of further updates through email. At the moment, we do not have an ETA for restoration Network Maintenance Backup and DNS https://status.server.my/incident/393839 Fri, 05 Jul 2024 02:30:00 -0000 https://status.server.my/incident/393839#55adc0d065833c8697421fb126ade58a3c84199d1cbe64696bebf179f081278a We would like to inform you that we will be conducting network maintenance this Thursday, July 4th, between 6 PM and midnight EST . The server will be inaccessible for 2 hours or less within that time window. We are replacing the old switches in our server rack to ensure all switches are from the same vendor, which will enable extra features and improve performance. Thanks, Upcoming SGP Server Maintenance https://status.server.my/incident/301603 Sun, 17 Dec 2023 15:00:00 -0000 https://status.server.my/incident/301603#6c3f60cf6e4d1369f092f59a183e482b900976ab4238d68954280a92ad852b2a This notice is to let our users know that we have planned downtime from 11:00PM to 12:40AM - 17/12/2023. This is due to we need to reboot our server to upgrade some of the resources. Please keep in mind that all data should stay intact. It is just a hardware upgrade, and it should be done in a short period. Thank you. Support TeaM | ServerMY Hardware Upgrades on DA1-DA4 Servers https://status.server.my/incident/266681 Sat, 23 Sep 2023 19:00:00 -0000 https://status.server.my/incident/266681#5183987b0b162419c7323b3f7ed1cc6d3fb1120314f3a6e91f44231e848afb4c We will be taking each DirectAdmin node (4 nodes) offline individually to perform these necessary upgrades. Each node will be equipped with a new Ryzen 7900 processor and additional x2 RAM (128GB). This upgrade is expected to almost double the performance of our current nodes, and in some instances, the improvement could be even higher. Summary of the downtime shows below: Date: 24/09/2023 (Sunday) Time: 03:00 - 06:00 (GMT +8) Server Affected: - da1.controlpanel.my - da2.controlpanel.my - da3.controlpanel.my - da4.controlpanel.my The downtime for each node is expected to last between 1 to 2 hours, contingent on transfer times. We anticipate that all upgrades will be completed by 6:00 AM, the same day. During this period, your access to the servers may be interrupted. We understand that this may cause some inconvenience, and we are committed to making this transition as smooth as possible. DA1 - DA4 Server Upgrade https://status.server.my/incident/244953 Sat, 12 Aug 2023 10:45:00 -0000 https://status.server.my/incident/244953#d94fa44794a33748129632f82f007d22d6add55b9ae87a45eb190fb79ba0c9ae Our server currently ongoing server maintenance. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 08:08:00 -0000 https://status.server.my/incident/186616#113589c9ea4b2858dcc8b6ec2940187a43297ccde9093af139a29a7ac53fb924 DA1, DA2 and DA3 has been recovered. We manage to mitigate the attack at the moment. It's a bit confusing from our side since we've blocked and banned the users that abuse our service, but the attack seems to have not stopped. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 07:55:00 -0000 https://status.server.my/incident/186616#3f99fdce42f061fa6c93f50b30074d10b2da8cc5561e513ad486edf7f326a977 We received multiple DDoS attacks from our server at the moment. We've our teams to take the action of these issues. Please stay tuned for the update. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 05:52:00 -0000 https://status.server.my/incident/186616#fd32e954b7a10bfc02e5aef369f0762eee4a2e751be4ab15291b700f6a64ac62 The issues are now resolved. We've updated our server accordingly. Please be expected to continue using service as usual within a few minutes from now. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 04:45:00 -0000 https://status.server.my/incident/186616#4f624362de5a4317e0d4f8641a1c2beba6f9e56291e7a0ef0368d9b56ab9f030 We've managed to identify the user and notice that user has caused massive DDoS attack on our server. We will mitigate the user to stable our connection. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 03:42:00 -0000 https://status.server.my/incident/186616#b6069b532e06ebcfa5f2a31cd12729babdc0c0ed87142c913b0554134cd155f3 Our initial investigation has found that the issue was caused by an abusive user overloading our server. Our team is actively working to resolve the issue and restore normal connection speeds as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience while we work to resolve the situation. Degraded Connection on DA1,DA2,DA3 https://status.server.my/incident/186616 Sun, 19 Mar 2023 03:33:00 -0000 https://status.server.my/incident/186616#7cbaa5e1a13c10216ac97c2cdaa4587262a663770fa5da13fe63cc5b2adddbf8 We would like to inform you that our team is currently investigating an issue with the slow connection on ports 443 and 80. We apologize for any inconvenience this may cause and are working diligently to resolve the issue as soon as possible. In the meantime, please bear with us as we work to resolve the issue. We will keep you updated on any developments and provide you with a resolution as soon as it becomes available. If you have any further questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding and patience. Regards, Support TeaM ServerMY - Leading web Service Provider. ServerMY Scheduled Maintenance https://status.server.my/incident/183793 Sat, 11 Mar 2023 01:00:00 -0000 https://status.server.my/incident/183793#bf969a2696fca2440e1b9e0f91431885f9ebec37fcf69e7285b05128f64da0fe We have planned maintenance on our portal and main website, users should not be worried since it will not affect our service, it is just our portal and main site. DirectAdmin Server IP Migration https://status.server.my/incident/180552 Sun, 05 Mar 2023 02:00:00 -0000 https://status.server.my/incident/180552#53f7dfd1ff33b0d7b7498729e9a3d416c687bf0687e89146ac66d066edc35542 The purpose of this migration is to enhance our security and enable new features that will provide an improved user experience. During the migration, users who are using our nameserver will experience the migration automatically, and there is no action required from them. However, users who have not pointed their nameserver to our nameserver will need to manually update their IP on their DNS service provider. This will ensure that your services are not interrupted during the migration process. We apologize for any inconvenience that this may cause and thank you for your understanding and cooperation. If you have any questions or concerns, please feel free to contact our support team. Network Issues Detected on our LV Datacenter https://status.server.my/incident/171842 Sun, 05 Feb 2023 10:02:00 -0000 https://status.server.my/incident/171842#b02edff81202eb3757437731b67665dc6f228a10148c34ad14c0a3e588612c3e We can confirm now that all of our service should be back as usual. We're really sorry for any inconvenience we had caused, please reach our team via our portal if there is any question or issue. Network Issues Detected on our LV Datacenter https://status.server.my/incident/171842 Sun, 05 Feb 2023 09:30:00 -0000 https://status.server.my/incident/171842#67915053b315b85100f2d0aa5489a65136db93d93dfb06fcb32ce3d62487de37 We managed to stable back our server and restore our connection. Services should be back within a few minutes. Please reach our team on our portal if you are still experiencing any issues accessing your service. Network Issues Detected on our LV Datacenter https://status.server.my/incident/171842 Sun, 05 Feb 2023 08:58:00 -0000 https://status.server.my/incident/171842#bffb02d0ce1c6a9e1b66e745a94c786b3d228871d0f04ce9436d45294f381846 We're currently experiencing network issues on our Las Vegas server. We're receiving a large amount of BGP packets flooding our server. Our technical team is currently working closely to resolve the issues. Updates will be provided from time to time. Portal maintenance https://status.server.my/incident/141266 Sun, 04 Dec 2022 18:00:00 -0000 https://status.server.my/incident/141266#1ee05f1f18e613e3462cc7637881cbf3929389b0d16fb381ef747e71f86cbcb7 Maintenance completed Portal maintenance https://status.server.my/incident/141266 Sun, 04 Dec 2022 15:00:00 -0000 https://status.server.my/incident/141266#736ed4e0bb35a43c25ac3a52719ae0d97dd1ae58efaa7a9e6acb3492943b1aec Our portal will be migrated to new server on 04/12/2022 11:00PM to 2:00AM 05/12/2022, You may not able to access to our portal during the time period mention. This is just our portal maintenance all of your service should not be affected. During that time, if you required to login into your services control panel you can directly login using the URL provided during the first time your account setup. Thank you