We can confirm that the service is fully restored and back online. All previously identified network issues have been resolved, and the service is now functioning normally.

If you experience any further difficulties, please don’t hesitate to reach out to our support team.

Update: network restoration and mitigation plan has been implemented. The service should be back in next 10 - 15 minutes.

We are currently aware of an outage that is impacting our Johor, MY and Singapore PoPs.

The problem is related to our upstream provider in Singapore. They are working on resolving the problem.

We will inform you of further updates through email. At the moment, we do not have an ETA for restoration