Physical Server Migration
Resolved
Dec 05 at 10:32pm GMT+8
The server should be up by now. Please check your service and contact our team if you require any assistance.
Affected services
Updated
Dec 05 at 08:44pm GMT+8
Right now, we've set up all the servers in the new place, and we're working on getting the networking sorted out. We're almost done with the maintenance, and we thank you for being patient.
Affected services
Updated
Dec 05 at 03:57pm GMT+8
Progress is proceeding smoothly, and we are on schedule to finish before the initially planned maintenance end time. Further updates will be provided in this incident status as more information becomes available. We appreciate your patience. Please do not hesitate to reach our team, support@server.my, if you urgently need help.
Affected services
Updated
Dec 05 at 01:06pm GMT+8
This is still in progress. As we gather more information, we will persist in providing further updates within this status incident report.
Affected services
Created
Dec 05 at 12:00pm GMT+8
Velia, our Singapore-based upstream provider, has informed us of an impending physical migration that will occur. This involves moving our servers within our racks to another datacenter, still within the confines of Singapore. The new datacenter touts a more interconnected framework, promising superior access to multiple network carriers and better connectivity overall.
It is worth noting that your services in Singapore may experience interruptions during the specified timeframe mentioned earlier. Although we expect the actual downtime to be shorter, we have set aside a wider maintenance window to cater to any unforeseen circumstances or potential delays.
Affected services