Previous incidents

February 2024
Feb 08, 2024
1 incident

Upstream Network Maintenance

Maintenance

Resolved Feb 08 at 05:50am +08

Our internet provider in Singapore will add another provider (NTT) to improve redundancy and connectivity. Although disruptions are not expected, there is a small chance that customers could be briefly impacted as NTT's network is integrated. The notice is to allow customers time to prepare if needed. NTT's engineers will be available during the maintenance to ensure the addition goes smoothly.

Date: 08/02/2024
Start Time: 06:00 AM (MYT)
End Time: 08:00 AM (MYT)

In other words, our Si...

January 2024
Jan 25, 2024
1 incident

Scheduled Maintenance - 24/01/2024

Maintenance

Resolved Jan 25 at 06:01am +08

Dear valued client,

We wish to inform you of an essential maintenance activity scheduled to occur in our Singapore datacenter. This vital work, which involves a configuration change to our DDoS protection service, has been carefully planned to minimize disruption and ensure the continuous improvement of our services.

Details of the Maintenance are as follows:

Date: January 25, 2024
Start Time: 06:00 AM SGT
End Time: 08:00 AM SGT

Please note that while we strive to conduct ...

Jan 19, 2024
1 incident

Network outage on SG1000 Server

Downtime

Resolved Jan 19 at 01:18pm +08

This is now resolved.

SeverMY Support Team.

2 previous updates

December 2023
Dec 17, 2023
1 incident

Upcoming SGP Server Maintenance

Maintenance

Resolved Dec 17 at 11:00pm +08

This notice is to let our users know that we have planned downtime from 11:00PM to 12:40AM - 17/12/2023. This is due to we need to reboot our server to upgrade some of the resources. Please keep in mind that all data should stay intact. It is just a hardware upgrade, and it should be done in a short period.

Thank you.
Support TeaM | ServerMY

Dec 05, 2023
1 incident

Physical Server Migration

Maintenance

Resolved Dec 05 at 10:32pm +08

The server should be up by now. Please check your service and contact our team if you require any assistance.

4 previous updates